Dock Doctor Marine LLC ("Dock Doctor Marine," "we," "us," or "our") operates thedockdoctor.com and provides dock repair, detailing, and maintenance services in the Lake Lanier, Georgia area. This Privacy Policy explains what information we collect when you interact with our website or contact us, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, including:

• Contact information such as your name, phone number, and email address, when you submit a contact form on our website, call or text us, email us, or fill out a lead form on Facebook or Instagram.

• Details about your service request, such as the type of work needed, your dock or property location, and any photos or descriptions you choose to share with us.

We may also collect limited technical information automatically when you visit our website, such as your browser type, device type, and pages visited, through standard website analytics and cookies provided by our website platform (Wix). This helps us understand how visitors use our site and does not identify you personally.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes or estimates

• Schedule and coordinate service appointments

• Follow up on service requests and past jobs

• Send you information about offers or seasonal services, if you've contacted us or agreed to hear from us

• Improve our website and the effectiveness of our advertising

We do not sell your personal information to third parties.

How We Share Your Information

We share information only as needed to run our business and provide services to you, including with:

• Service and scheduling platforms we use to manage jobs and customer records (such as JobTread)

• Automation tools that route new inquiries to our team (such as Zapier)

• Advertising platforms (such as Meta/Facebook) when you submit a lead form through an ad — subject to that platform's own privacy policy

• Our website host (Wix)

We do not share your information with third parties for their own marketing purposes.

Cookies and Tracking

Our website, hosted on Wix, may use cookies and similar technologies to support basic site functionality and analytics. You can control cookies through your browser settings; disabling them may affect some site features.

Data Retention

We retain your information for as long as needed to respond to your inquiry, provide services, and maintain business records, or as required by law.

Your Choices

You may ask us to update, correct, or delete your contact information at any time by reaching out using the contact details below. If you no longer wish to receive marketing messages from us, let us know and we'll remove you from future outreach.

Children's Privacy

Our services and website are intended for adults and are not directed to children under 13. We do not knowingly collect information from children.

Security

We take reasonable steps to protect the information you share with us, but no method of transmission or storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Email: contact@thedockdoctor.com Phone/Text: 770-401-8205